Goalbet's Privacy Policy — Your Data, Our Responsibility

When you create an account and use our services at Goalbet, we collect certain necessary information. Without it, we cannot provide a secure and seamless experience. We never collect data beyond what is needed, and your privacy is always our top priority.

Goalbet collects the following types of information:

Goalbet uses your data only for specific, defined purposes. No information is ever used for undisclosed or unauthorized purposes. A full breakdown of how we use your data is provided below:

Goalbet retains your data for a defined period. Once that period expires, your information is securely deleted or anonymized.

• Account Information: Retained for as long as your account is active and for up to 5 years after closure (as required by law).
• Transaction Details: Retained for up to 7 years in accordance with financial regulatory authority requirements.
• Communication Logs: All customer service communications are retained for up to 2 years.
• Technical Logs: IP and device information is retained for a maximum of 12 months.
• Betting History: Permanently visible in your account, but deleted 3 years after account closure.

Our data storage servers are located in secure data centers and protected by the highest security protocols. When Goalbet transfers data outside Bangladesh, international data protection standards are strictly followed.

Goalbet never sells your data to third parties for commercial purposes. However, sharing limited information may be necessary in certain situations:

• Payment Processors: Only the information necessary to complete transactions is shared with payment gateways such as bKash, Nagad, and Rocket.
• Legal Authorities: We are legally obligated to provide data in response to a valid court order or lawful request from a law enforcement authority.
• Licensing Authority: Certain data may be shared with the gaming license regulatory authority for audit and compliance purposes.
• Technology Partners: Technology service providers used to operate the platform may access limited data under strict confidentiality agreements.

Goalbet uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience and keep the website functioning properly.

Cookies used by Goalbet:

• Essential Cookies: These cookies are essential for keeping your login session active, ensuring security, and enabling core site functionality. Disabling them will prevent the website from working properly.
• Performance Cookies: Used to analyze visitor behavior across website pages and improve loading speeds.
• Functionality Cookies: These cookies remember your preferred language and display settings.
• Analytics Cookies: Aggregated usage statistics are collected to help improve our services. This data is completely anonymous.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

Goalbet believes you should have complete control over your own data. We therefore guarantee the following rights:

Goalbet's services are strictly for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

If we discover that an underage individual has created an account:

• That account will be closed immediately.
• All collected data will be securely deleted.
• If a parent or guardian needs to be notified, we will do so.

If you believe an underage person is using Goalbet, please contact us at support@goalbet.ws.

Goalbet uses industry-leading security technology to protect your data. Our security framework is built across multiple layers, so your information stays protected even if one layer is compromised.

• SSL/TLS 256-Bit Encryption: All data transmitted between your browser and our servers is fully encrypted. No one can intercept or alter your information in transit.
• Two-Factor Authentication (2FA): Two-factor authentication can be enabled to add an extra layer of security to your account.
• Firewall & DDoS Protection: Our servers are protected by industry-standard firewalls and DDoS attack prevention systems.
• Regular Security Audits: Independent security experts regularly audit our systems and identify vulnerabilities.
• Data Masking: Sensitive information such as payment numbers is always partially masked on screen.
• Unusual Activity Alerts: You will be automatically alerted if any unusual login activity or suspicious behavior is detected on your account.

Goalbet may update this privacy policy from time to time. When changes are made, we will notify you through the following methods:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, a notice will be sent to your registered email or mobile number.
• A notification may be displayed when you log in to the website regarding any changes.

Continued use of Goalbet after any changes are made will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact us:

• Email: support@goalbet.ws
• Live Chat: Click the chat icon at the bottom right of the website (available 24/7)
• Response Time: Usually responded to within 24 hours
• Privacy Requests: Confirmed within 30 days

For answers to common questions, visit our FAQ Page Visit to learn about responsible gaming. Responsible Gaming Visit the page.